Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and Prestanda, LLC, a limited liability company ("Prestanda," "we," "us," or "our"), doing business as Pinpoint Alpha. By accessing or using the Pinpoint Alpha website, email newsletters, dashboards, or any related services (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

Pinpoint Alpha is a subscription-based market analysis platform that delivers AI-generated analysis of publicly available institutional options flow, dark pool activity, open interest positioning, and related market data. The Service includes daily and weekly email digests, a web-based dashboard, and related tools.

The Service does not provide:

• Investment advice or recommendations
• Personalized financial planning, tax, or legal guidance
• Solicitations or offers to buy or sell any security, option, or other financial instrument
• Guarantees, predictions, or promises of future financial performance

Any references to specific securities, price levels, trade setups, entry or exit zones, risk and reward scenarios, or directional analysis are structural observations derived from publicly available options and market data. They are provided for informational and educational purposes only and should not be construed as a recommendation to take any specific action.

THE SERVICE DOES NOT PROVIDE FINANCIAL, INVESTMENT, TAX, OR LEGAL ADVICE. All content delivered through Pinpoint Alpha, including but not limited to daily and weekly email digests, dashboard data, alpha signals, ticker analysis, support and resistance levels, and directional commentary, is for informational and educational purposes only.

Nothing in the Service constitutes a recommendation to buy, sell, or hold any security, derivative, or financial instrument. Nothing in the Service constitutes a solicitation of the purchase or sale of any security.

Prestanda, LLC is not registered as an investment adviser with the U.S. Securities and Exchange Commission (SEC) or any state securities regulatory authority, nor is it registered as a broker-dealer with the Financial Industry Regulatory Authority (FINRA).

The information provided through the Service is not tailored to the investment needs of any specific individual. We do not know your financial situation, investment objectives, risk tolerance, or time horizon. You should not interpret any content from Pinpoint Alpha as personal investment advice.

Before making any investment decision, you should consult with a qualified financial adviser, broker, or other professional familiar with your specific circumstances. Past observations, signal accuracy rates, track records, or historical pattern analysis presented through the Service do not guarantee future results.

All investment decisions are made solely by you. You acknowledge that you bear full responsibility for any gains or losses resulting from your investment activities, regardless of whether those activities were informed by content from the Service.

Trading and investing in securities, including options, involves substantial risk of loss and is not suitable for every investor. The value of securities can fluctuate significantly, and you may lose some or all of your invested capital. Options trading, in particular, carries additional risks including but not limited to:

• The potential for total loss of the premium paid for options contracts
• The possibility of losses exceeding your initial investment when writing (selling) options
• Liquidity risk, particularly for out-of-the-money or illiquid contracts
• Rapid time decay that can erode the value of options positions
• Volatility risk, where sudden changes in implied volatility can materially affect options pricing

The analytical signals, scores, and metrics provided by Pinpoint Alpha (including but not limited to FlowScore, market state classifications, convergence signals, key levels, and directional bias indicators) are derived from statistical analysis of market data. These metrics have inherent limitations, may be inaccurate, and should not be relied upon as the sole basis for any investment decision.

You acknowledge that:

• You may lose some or all of your invested capital
• The Service cannot and does not guarantee any specific results or returns
• Historical accuracy of any signal or analysis does not predict future accuracy
• Market conditions can change rapidly and without warning

Portions of the Service, including daily and weekly email digests, dashboard narratives, and analytical summaries, are generated using artificial intelligence (AI) models. While we design and maintain the prompt architecture, signal inputs, and quality controls, AI-generated content may contain errors, inaccuracies, hallucinations, or misinterpretations of the underlying data.

You should independently verify any information or analysis obtained through the Service before acting on it. We do not guarantee the accuracy, completeness, timeliness, or reliability of any AI-generated content.

The Service may publish historical signal accuracy, alpha call outcomes, hit rates, and other performance data. This information is provided for transparency and educational purposes only. Past performance is not indicative of future results.

Performance data reflects backtested or tracked outcomes of analytical signals, not actual trading results. No representation is made that any account will or is likely to achieve profits or losses similar to those shown. Actual trading involves execution risk, slippage, commissions, and other costs not reflected in signal performance data.

Hypothetical performance results have many inherent limitations, including but not limited to the fact that they are prepared with the benefit of hindsight. No representation is being made that any user will or is likely to achieve results similar to those shown.

You must be at least 18 years of age to use the Service. By creating an account, you represent that you are at least 18 years old and that all information you provide during registration is accurate and complete.

Accounts may be created using email-based authentication or, where available, Google OAuth. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to refuse service, terminate accounts, or cancel subscriptions at our sole discretion.

Access to the Service requires a paid subscription. Subscriptions are billed monthly or annually through our payment processor, Stripe, Inc. Prices are as listed on the website at the time of purchase.

Subscription Start. Your subscription and access to the Service begin immediately upon checkout.

Recurring Billing. Subscriptions renew automatically at the end of each billing period at the then-current rate. You authorize us to charge your payment method on file for each renewal period.

Cancellation. You may cancel your subscription at any time through the billing management page or by contacting support. Cancellation prevents future billing and takes effect at the end of the current billing period; you retain access to the Service until that period ends. No partial refunds are provided for unused portions of a billing period.

Price Changes. We reserve the right to change subscription pricing. We will provide at least 30 days notice before any price increase takes effect. Continued use of the Service after a price change constitutes acceptance of the new pricing.

Refunds. Subscription fees are generally non-refundable. If you believe you were charged in error, contact us at support@pinpoint-alpha.com within 14 days of the charge.

You agree not to:

• Redistribute, resell, republish, or share Service content (including email digests, dashboard data, or signal outputs) with non-subscribers, whether for commercial purposes or otherwise
• Scrape, crawl, or programmatically extract data from the Service
• Reverse-engineer, decompile, or attempt to derive the algorithms, scoring methodologies, or proprietary computations used by the Service
• Use the Service to provide competing analytical services or redistribute analysis under a different brand
• Misrepresent Pinpoint Alpha content as your own analysis or investment advice
• Share your account credentials with any other person
• Use the Service in any way that violates applicable laws or regulations

We reserve the right to suspend or terminate accounts that violate these Terms without refund.

All content, features, functionality, and the underlying technology of the Service, including but not limited to FlowScore, market state classifications, signal scoring methodologies, prompt architectures, dashboard designs, email templates, and analytical frameworks, are the exclusive property of Prestanda, LLC and are protected by copyright, trade secret, and other intellectual property laws.

Your subscription grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial investment research purposes only.

The Service relies on data from third-party providers including but not limited to Polygon.io, FRED (Federal Reserve Economic Data), Finnhub, and FINRA. We do not control these data sources and are not responsible for errors, delays, omissions, or inaccuracies in third-party data.

Market data may be delayed, incomplete, or temporarily unavailable. Options data, including open interest, is typically reported on a one-day delay. The Service should not be relied upon for real-time trading decisions.

We strive to deliver the Service reliably on all U.S. trading days. However, we do not guarantee uninterrupted availability. The Service may be temporarily unavailable due to maintenance, technical issues, third-party data provider outages, or other factors beyond our control.

We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRESTANDA, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

This includes, without limitation, damages for:

• Investment losses, trading losses, or lost profits resulting from decisions informed by Service content
• Errors, inaccuracies, or omissions in analytical signals, scores, levels, or AI-generated narratives
• Service interruptions, pipeline failures, or delayed delivery of email digests
• Unauthorized access to your account or personal data
• Loss of data, goodwill, or other intangible losses

In no event shall our total aggregate liability to you exceed the lesser of (a) the amount you paid for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) one thousand U.S. dollars (US$1,000). This limitation applies regardless of the form of action, whether in contract, tort, strict liability, or otherwise, and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of certain damages, so portions of this section may not apply to you; in such cases, our liability is limited to the maximum extent permitted by applicable law.

You agree to indemnify, defend, and hold harmless Prestanda, LLC, its owners, officers, employees, and contractors from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your investment decisions, whether or not informed by Service content; (c) your violation of these Terms; or (d) your violation of any applicable law or regulation.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. Prestanda, LLC disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or secure, that defects will be corrected, or that any signals, scores, or analytical outputs will be accurate, complete, or predictive of future market behavior.

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account.

Your watchlist selections and account preferences are stored securely. We do not share your personal data or watchlist information with third parties except as necessary to operate the Service (for example, payment processing via Stripe and standard cloud hosting and email delivery infrastructure). See our Privacy Policy for details.

You may cancel your subscription at any time through your account dashboard. Upon cancellation, you retain access to the Service through the end of your current billing period.

We may terminate or suspend your access to the Service immediately, without prior notice, if you breach these Terms. Upon termination, your license to use the Service ceases immediately.

We may update these Terms from time to time. When we make material changes, we will notify active subscribers by email at least 14 days before the changes take effect, or through a notice on the Service. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, the state of formation of Prestanda, LLC, without regard to its conflict of laws provisions.

Any disputes arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules and, where applicable, its Consumer Arbitration Rules. The arbitration shall be seated in Wilmington, Delaware, and may be conducted by telephone, videoconference, or written submissions where the arbitrator permits. The arbitration shall be conducted in English, and the arbitral decision shall be final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

You waive any right to a jury trial and any right to participate in a class action lawsuit or class-wide arbitration against Prestanda, LLC.

Time Limit on Claims. Any claim or cause of action arising out of or related to these Terms or the Service must be filed within one (1) year after the cause of action arose, or it shall be permanently barred. This limitation applies to the maximum extent permitted by applicable law.

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Prestanda, LLC regarding your use of the Service. These Terms supersede any prior agreements or understandings, whether written or oral.

If you have questions about these Terms, contact us at:

Prestanda, LLC
d/b/a Pinpoint Alpha
221 W 9th St, PMB 853
Wilmington, DE 19801
support@pinpoint-alpha.com